Privacy Policy
This Privacy Policy outlines how Blossom Cleans and its group of companies, including Valet Maids and Express Home Maids (“we,” “our,” or “us”) collect, use, and protect the personal information you (“user,” “client,” or “customer”) provide when accessing or using our websites and related services.
1. Information Collection
We collect personal information from you when you:
- Fill out forms on our website or social media campaigns, including your name, email address, and phone number.
- Leave comments on our site; we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
- Upload media; avoid uploading images with embedded location data (EXIF GPS) as visitors to the website can download and extract this data.
2. Use of Information
The information we collect from you may be used in the following ways:
- To provide you with a quote for cleaning services.
- To send periodic marketing emails, text messages, specials, coupons, and other promotions.
- To administer contests, promotions, or surveys.
3. Opt-Out for Emails and Text Messages
- Email Opt-Out: If you receive marketing emails from us and no longer wish to, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of the email or by contacting us directly.
- Text Message Opt-Out: If you receive SMS messages from us and wish to stop receiving them, reply “STOP”to any message, and you will be removed from our messaging list. Standard message and data rates may apply.
- Even if you opt out of marketing messages, you may still receive transactional messages related to your scheduled cleanings, invoices, or other service-related communications.
4. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. All personal data is stored securely within our Customer Relationship Management (CRM) software and is not shared with any other company, individual, or agency. We do not sell or transfer your personal information to outside parties.
5. Cookies
Our website uses cookies to enhance user experience. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
6. Third-Party Content
Articles on our site may include embedded content (e.g., videos, images, articles, etc.) from other websites, which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
7. Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. For users who register on our website, we store the personal information they provide in their user profile, which they can see, edit, or delete at any time (except for their username).
8. Your Rights
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you or request that we erase any personal data we hold, except for data we are legally required to retain.
9. Contact Information
If you have any questions regarding this Privacy Policy, opting out of communications, or how your data is used, you may contact us at:
Blossom Cleans & Its Group of Companies (Valet Maids & Express Home Maids